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Job Details

AI Platform Training Lead

Location
Atlanta, GA, United States

Posted on
Mar 11, 2021

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Job Information
Deloitte
AI Platform Training Lead
in
Atlanta
Georgia
AI Platform Training Lead
Deloitte Consulting’s Innovation & Platforms practice develops products that augment our leading services practice and strike at the heart of our clients’ business needs. Deloitte's commitment to innovation is inspiring our clients to new possibilities; our asset-based consulting agenda is designed to deliver tangible results in the near-term and sustainable competitive advantage for years to come. Are you looking for an opportunity to train users for Deloitte’s assets and subscriptions to our products that are used by some of the biggest and most influential businesses around the world? If so, we are currently seeking a Training Lead to support the Innovation & Platforms Customer Success team.
Work you’ll do
A Training Lead within Customer Success is responsible for organizing, planning and executing training sessions for practitioners of our assets and platforms. They are excellent communicators and know how to effectively deliver technical content in a way that business users can understand. A Training Lead are patient and keen on understanding the various audiences they train. Additionally, they are pro-active in their follow up to trainees to ensure the instruction has met the need.
You will:
Work with asset & platform developers to create and tailor content for instruction
Build appropriate training plans and frameworks to facilitate the needs of learners as well as assets & platforms
Serve as the training lead for Deloitte’s AI Platform to train and support Deloitte practitioners in the use of the platform
Guide and instruct all our learners to create consistency of use within the assets and platforms
Facilitate the collection of metrics for upward feedback
Coordinate the various trainings and deliver those trainings to learners
Develop, where appropriate, asset and platform-specific collateral to support the ongoing training vision
The team
Deloitte Innovation & Platforms is an organization within Deloitte Consulting with the goal of building a culture of continuous innovation to drive profitable revenue through the identification, incubation, and actualization of breakthrough ideas in assets-based hybrid offerings. The Customer Success Team delivers relationship management and enabling services so that our customers, both internally and externally, are successful and derive more value out of their technology asset investments.
Qualifications:
Required:
Bachelor’s Degree
2 years of experience in a technical training environment
Work proficiency in browser-based analytics software
Proven project management, planning and organization experience
Preferred:
Excellent verbal and written English communication
Empathetic and collaborative
Ability to thrive in a fast-paced environment
Comfortable with ambiguity and solving complex problems
Able to grow and mentor others
MS Teams, Confluence, JIRA, AI fluency
**Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
How you’ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. (****Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Learn more about what working at Deloitte can mean for you. (****Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. (****Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. (****Recruiter tips
We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to.Check out recruiting tips from Deloitte professionals. (****catalyst2020
Category: Product Management & Development
About Deloitte
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see ****for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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