Manager in Training

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Manager in Training','08949-143778','United States-Texas-San Antonio-Shared Services - San Antonio','Full-time','Education Training & Professional Development','!*! GENERAL SUMMARY OF DUTIES – The individuals selected for the Manager Trainee Program will complete field training and classroom assignments preparing them to function competently as a Manager in an HCA PAS organization. Training will focus on enhancing participants’ management and technical skills. Field training will ensure participants are knowledgeable in all aspects of the Patient Accounting and business office functions, and display competency in specialized aspects of the position such as registration, compliance, billing and collections. Participants will also complete training modules involving all departments of Patient Account Services including, but not limited to: Patient Access, Billing, Collections, Payor Analysis and Reimbursement, Insurance Verification, Appeals and Denials, and Customer Services.
SUPERVISOR – Reports to PAS CEO
SUPERVISES – N/A
DUTIES INCLUDE BUT ARE NOT LIMITED TO:
• Program participants satisfactorily complete scheduled classroom training at HCA Patient Account Services
• Participants satisfactorily completes field training assignments, within a hospital and PAS setting, specifically designed to perfect management and technical skills within areas listed in the “Job Summary” section above
• Participants provide a high quality resource of knowledge, skills and work experience to facilities during course of training and fieldwork
• Conducts self in a professional, ethical and compassionate manner with all individuals and co-workers
• Determines trends in operational performance and identifies process improvement opportunities including but not limited to up-front collections, reduction in insurance denial trends and reduced percentage of error
• Demonstrates high level of proficiency and knowledge in front office and back office functions and responsibilities
• During the program, participants may serve as interim manager within various facilities and/or functions to further enhance their management and technical skills
• Satisfactorily completes special projects as assigned
• Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”
• Other duties as assigned
 
#ParallonBCOM','!*! KNOWLEDGE, SKILLS & ABILITIES
• Organization – proactively prioritizes needs and effectively manages resources
• Communication – communicates clearly and concisely
• Leadership – guides individuals and groups toward desired outcomes, setting high performance standards and delivering leading quality services
• Customer orientation – establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
• Tactical execution – oversees the development, deployment and direction of complex programs and processes
• Policies and Procedures – articulates knowledge and understanding of organizational policies, procedures and systems
• PC skills – demonstrates proficiency in Microsoft Office applications and others as required
• Financial Management - applies tools and processes to successfully manage to budget
 
• Start-Up Operations – understands complexities and needs to start-up, build and maintain a new business
• May require long work hours, shift work and weekends
• Geographic flexibility may be required for promotional opportunities
• Requires occasional travel for training and educational opportunities
 
EDUCATION
• BS or BA degree required; accounting a plus
• MBA or MHA degree preferred
 
EXPERIENCE
• Experience in healthcare, healthcare management or finance
 
CERTIFICATE/LICENSE – N/A
PHYSICAL DEMANDS/WORKING CONDITIONS - Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Requires lifting papers or boxes up to 25 pounds occasionally. Work is performed in an office environment. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations. Employee must be able to travel via commercial airline, automobile or other public transportation.
 
Parallon is an Equal Opportunity Employer (EOE), Minority/Female/Veteran/Disabled, offering a great work environment, challenging career opportunities, and competitive compensation.','Manager in Training

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