Senior Clinic Operations Go-Live Trainer - Remote LA TX AR MS AL

Profile

Description

The Senior Clinic Emerging Markets Operations Professional creates and implements processes and programs to ensure the staff and facilities in emerging markets are fully prepared for successful operations. The Senior Clinic Emerging Markets Operations Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

About Us

The Primary Care Organization (PCO), is looking for high potential candidates who are looking to accelerate their career development and contribute to driving disruption in the health care industry. The PCO provides primary care medical group practice with centers open or opening in Florida, Georgia, Kansas, Louisiana, Missouri, Nevada, North Carolina, South Carolina and Texas. The PCO has a strong emphasis on senior-focused primary care for members of Medicare Advantage health plans and is committed to providing personalized, high-quality primary care combined with an excellent patient experience.

At the PCO we want to help those in the communities we serve, including our associates, lead their best lives. We support our associates in becoming happier, healthier, and more productive in their professional and personal lives. We promote lifelong well-being by giving our associate fresh perspective, new insights, and exciting opportunities to grow their careers. Our culture is focused on teamwork and providing a positive and welcoming environment for all.

We have over 215 clinics nationwide and counting - come join us.

The Role

The Senior Clinic Operation Trainer collaborates concurrently with real estate, construction, training, human resources, clinical staff and finance. Secures needed resources, and establishes/verifies key performance indicators to ensure readiness. Leads the transition to ongoing operational processes. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Vaccine Policy

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Required Qualifications


Clinic Degree RN, LVN or Certified Medical Assistant
A minimum of five years of training experience in healthcare, clinic setting preferred
Clinic Training Go Live or Tiger Team Experience
Prior experience with delivering presentations to all levels of leadership
Demonstrated ability to translate analytics into action and use the data to impact and influence business outcomes
Microsoft Office proficiency - Word, Power Point, and Excel
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Excellent written and verbal communication skills


Preferred Qualifications


Bachelor's degree
Microsoft Access proficiency - able to write queries
Project Management or Six Sigma certification


Additional Information


The ability to travel <50% to different Markets where our clinics are located


#LI-REMOTE

Scheduled Weekly Hours

40

Company info

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