Clinical Applications Trainer

Profile

Description

The Clinical Applications Trainer is responsible for promoting technology solutions to existing and prospective clients. This position includes leading the full sales cycle for moving existing clients from outreach, to presentation, to legal and financial communication as well as negotiation. Additionally, the position requires setting and maintaining a schedule for procuring data elements, and guiding clients through the initial steps of the implementation process. The Clinical Applications Trainer will work closely with Systems Integration, Pricing Committee, Legal, Implementation, Account Management, Sales and other team members to ensure successful implementation.

Responsibilities

Essential Duties and Responsibilities for the clinical applications trainer:


Manage the outbound and inbound existing client sales cycle related to technology offerings
Develop and implement account penetration strategies and tactics in order to realize both corporate and customer objectives
Provide daily, weekly, monthly, and quarterly reports regarding goal attainment, client meeting/contacts, sales cycle data/information and other reports required by direct manager and executive team
Prospecting, warm/cold calling, business letter writing, e-mail communications, provision of follow-up materials (references, sample information, utilization analysis... ), due diligence data collection, coordinating efforts of other departments as needed
Work with Implementation and other support departments to successfully implement internal and external clients on E3/DoseSpot and other platforms as requested
Document all stages of sales cycle in CRM application(Salesforce)
Obtain and surpass assigned census and utilization targets as outlined
Work in tandem with Sales, Account Management and Client Relations to schedule meetings and calls with clients to drive the sales process
Schedule calls with clients to present the service options available based on EMR and ePrescription vendors and confirm requirements
Schedule meetings and communicate regularly with staff at Enclara Pharmacia and the hospice as necessary

Attend state meetings as needed or upon request
Attend national hospice meetings as needed or upon request


Key Characteristics for Success:


Ability to educate hospice staff to Enclara Pharmacia model offerings
Ability to work independently, multi-task and manage multiple priorities
Ability to work under pressure to meet changing priorities, meet deadlines and make good decisions with minimal supervision
Strong organizational and time management skills, with excellent follow-through
Strong commitment to client service, team orientation, and desire to succeed
High-energy with a sense of urgency, detail oriented and thorough.
Excellent verbal, written communication, creative, interpersonal, and presentation skills.
Account management and customer relationship skills, with the ability to problem solve
Ability to work closely/collaboratively with other departments to ensure completion of tasks
Ability to develop a professional rapport, diffuse volatile situations and maintain a dynamic and professional demeanor both outside and inside the company


Required Qualifications


A Bachelor's Degree or a minimum of 5 years of healthcare, account management, or sales experience, preferably healthcare related
Experience in a healthcare quality, training, or leadership role
Comprehensive knowledge of Microsoft office products and ability to use a laptop and remote connectivity
Ability to travel overnight up to 3 days/week


Preferred Qualifications


Licensed Nurse, strongly preferred.
Experience with SalesForce application
Extensive healthcare experience in hospice


Scheduled Weekly Hours

40

Company info

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