Technical Trainer

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The Technical Trainer is responsible for providing quality instruction to a wide population of the client's employee base according to course objectives and syllabi. The technical trainer should be highly knowledgeable about Cisco VOIP Phone systems, functions and capabilities, and maintain expertise in the subject area. The technical trainer is tasked with amending and revising instructional materials for instructor-led, group, and one-on-one training, in order to adapt to the client's needs and objectives. The trainer must be highly organized, detail-oriented and meet aggressive deadlines. The Technical Trainer must be able to pass a background check before delivering training to client site.

Duties and Responsibilities:
- Deliver group, one-on-one and follow up training to client's employee base according to training material from approved curriculum in accordance with assigned course schedule.

- Conduct training delivery to client training standards, policy and methodology.

- Start every training session promptly and ready for that session's instruction.

- Coordinate and implement instruction material in an orderly and professional manner.

- Communicate any concerns regarding the program or client to the project manager.

- Evaluate current training materials and suggest updates to improve user comprehension.

- Deliver and gather course evaluation surveys to each training session and submit to project manager.

Skills/Qualifications:
- Knowledge of adult learning principles, human behavior and performance, motivation, reinforcement, evaluation and feedback techniques and the measurement of training effectiveness.

- Knowledge of Cisco VOIP phone system and functions.

- Possess excellent written and verbal communications and presentation skills and be able to effectively communicate in the English language.

- Proficiency in MS Office Suite (Word, PowerPoint, Excel).

- Highly effective time and project management skills.

- Ability to work independently as well as in a team environment.

- Strong project management, collaboration and leadership skills.

- Ability to organize, prioritize, coordinate and implement multiple projects.

- Successful candidates are motivated self-starters, comfortable working in a high-paced, and schedule driven environment.

- Ability to travel; 100%.

Credentials and Experience:
- Bachelor degree (or equivalent work experience) in Instructional Design, Education, Training or relevant field required.

- Requires 5 years of training experience.

- Demonstrated experience providing high-quality instructional materials in fast-paced, deadline-oriented environment.

- Experience delivering training with government agencies, preferred.

- Knowledge of Cisco VOIP systems, preferred.

- 6 month position.

Join TEKsystems(*) and get your career on the fast track. As the leading technology staffing and services firm, we are passionate about deploying high˜aliber IT and communications expertise. To satisfy our constant need for expertise, we actively seek talented Technical Professionals with all levels of information technology and communications skills. TEKsystems knows that every professional has different needs, so we'll work together to determine a suitable benefits package. We offer options to our Technical Professionals that could include: a health plan, 401k, provisions for vacation and holiday pay, and technical and professional training. With a foundation as the nation's largest IT staffing firm, we've become a billion-dollar services company by blending superior client service with an unrivaled ability to source and manage talent to precise specifications, resulting in successful technology executions. Allegis Group and its subsidiaries are equal opportunity employers. M/F/D/V
Harding,Kirsten Noelle
TEKsystems
100 Matsonford Road
Radnor, PA 19087
****
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Web: ****

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