Learning Facilitation Professional 2

Profile

Description

The Learning Facilitation Professional 2 conducts or facilitates training courses for organization employees or external audiences. The Learning Facilitation Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Responsibilities

The Learning Facilitation Professional 2 plans, coordinates, and implements all aspects of training programs for participants throughout the organization, including but not limited to instructor-led and virtual instructor-led training. Selects appropriate materials. Creates an environment that is conducive to learning and exchanging information, engages the learner, and produces the desired outcomes. Monitors training personnel records to ensure that employees have met all company training requirements for company, quality, and regulatory compliance. Analyzes course evaluations in order to judge effectiveness of training sessions and to implement suggestions for improvements. Evaluates the relevance of online resources to complement the facilitated experience in the fields as appropriate. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.

Required Qualifications

Bachelor's degree

2 or more years of training or learning development experience

Proficiency in Microsoft Office applications including Outlook, PowerPoint, Microsoft Project

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Must be Bilingual (English/Spanish)

Preferred Qualifications

Master's Degree

Understanding of curriculum design and adult learning principles

Experience using a wide variety of training tools to effectively facilitate to a wide audience.

Experience managing projects or processes

Additional Information

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com