Senior Clinic Operation Go-Live Trainer

Profile

Description

The Senior Clinic Operation Trainer creates and implements processes and programs to ensure the staff and facilities in emerging markets are fully prepared for successful operations. The Senior Clinic Operation Trainer works assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

The Senior Clinic Operation Trainer collaborates concurrently with real estate, construction, training, human resources, clinical staff and finance. Secures needed resources, and establishes/verifies key performance indicators to ensure readiness. Leads the transition to ongoing operational processes. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Ideal Location: Covington, Hammond, Slidell or Denham Springs, LA

Required Qualifications

Clinic Degree RN, LVN or Certified Medical Assistant

5 or more years of technical experience

Clinic Training Go Live or Tiger Team Experience

Strong written and verbal communication skills

Prior experience with delivering presentations to all levels of leadership

Demonstrated ability to translate analytics into action and use the data to impact and influence business outcomes

Microsoft Office proficiency - able to write queries, create forms, reports presentations, and documents in Word, Power Point, Access and Excel

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

The ability to travel up to 50%

Preferred Qualifications

Project Management or Six Sigma certification

Bachelor's degree

Additional Information

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com