Senior Clinic Emerging Markets Trainer Merger amp Acquisition

Profile

Description

The Senior Clinic Emerging Markets Trainer creates and implements processes and programs to ensure the staff and facilities in emerging markets are fully prepared for successful operations. The Senior Clinic Emerging Markets Operations Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

The Senior Clinic Emerging Markets Trainer collaborates concurrently with real estate, construction, training, human resources, clinical staff and finance. Secures needed resources, and establishes/verifies key performance indicators to ensure readiness. Leads the transition to ongoing operational processes. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

This is an Merger & Acquisition Tiger Team role that will support training for the acquisitions between Conviva and CenterWell markets. The role supports Physicians, Center Administrators, Medical Assistants, Front Office, HIMs and Referrals. This role reports to a Lead in the Training/Tiger Team organization. The role will train associates from onboarding to their role base training and will also support them after training as needed. This role will be approximately 75% travel across the country where acquisitions occur.

Required Qualifications

Primary care clinic setting with value based care experience

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Associates/Bachelor's degree (MA, LPN, LVN, RN, BSN or clinical related) and 4 years of technical experience, or equivalent

Solid understanding of clinical operations: training, compliance, policy & procedures medical care delivery, managed care financial arrangements and reimbursement

Ability to collaborate with multiple market leaders, and interact with clinical staff, physicians and market leadership.

Exceptional, organizational, interpersonal, written, and oral communication and presentation skills

Creative, articulate professional who can help introduce, develop and promote new business ideas and processes into center operations

Experience handling escalated issues

Self-Starter, works well without direction & can lead own work

Commitment to making a difference through, innovative thought & strategic thinking to identify, structure and solve business problems

Microsoft Office proficiency - Word, Power Point, Access and Excel

Ability to travel across the market assigned- 75% of the time

The role reports directly to a Lead in the Merger & Acquisition Team

Preferred Qualifications:

eClinicalWorks experience preferred

Training experience in a clinic setting

Additional Information:

As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com